(559) 432-7770

Home Business Solutions PC & Laptop Services Software Programming Industries Web Development Email Hosting Location
Frequently Asked Questions
How are you different from the other guys?

Divine Logic is your total solution for computer needs. We do everything from programming, to web design, to network design and implementation, to building and repairing all computers. Each department in Divine Logic is lead by an individual with at elast 15 years experience in their field. This allows us to perform all repairs in house, with the exception of repairs that require specialised equipment such as clean rooms or BGA chip replacement station.

Is my computer worth fixing?
Many people wonder if they should get their computer fixed with there being $400.00 computers out there. There are several factors involved in this decision.

First, realize that you always get what you pay for, $400.00 computrs are often made with hardware that is substandard or already two or more years old. You might be getting a system for cheap, but there is no guaruntee it will out perform or last longer then your current system. Spending just two to three more hundred dollars on a new system cna make a world of difference in both performance and longevity.

Secondly, if you do decide to move to a new computer, you will have to decide if you want the data off your old computer. Do you have backups of all your pictures? Is all of the music you purchased still available to you? Do you have the CD's to any programs you will need insalled on your new computer? Don't find out that the cost of a new system was only half of what you need to spend to become productive again.

Lastly, if your computer is less then three to four years old and meets all of your computing needs, 99% of the time it is less expensive and far less complicated on your part to have your system repaired.

How long will I have to be without my system?  What is the normal turn-around time for repairs?

The turn around time of repairs varies greatly. Our goal is to complete all repairs and quality tests on your system within 48 hours. This can be shorter or longer based on the problem and our workload. If your reapir does not require any additional components, you can, almost always, usually expect to have it back in 48 to 72 hours. If we need to order parts to complete the repair, it can take anywhere from 2 to 7 working days for the part to arrive. We will do our best to keep you informed about the status of your system and will always do everything we can to expedite it's return to you.

Do you warranty repair work?

All labor is warrantied for 30 days. Most parts, for repairs, are 30 days as well.

How much will it cost to fix my system?

When you bring your system to us, we do everything we can to let you know all of your costs up front. Unfotunately, without seeing the system, the scope of the reapir is difficult to acertain. Fortunately we offer a free 15 minute consultation on our front counter where we will focus on the problem and formulate the best course of action for your system. All said, Divine Logic aims to provide high quality service at reasonable prices.

Do you offer payment plans?

We do not offer payment plans, however, we have flexible payment options. We accept Visa, Mastercard, and American Express.