How do you align with public-sector frameworks?

We map onboarding and runbooks to NIST CSF 2.0 outcomes and CISA’s Cross-Sector Cybersecurity Performance Goals. These inform priorities without over-promising results.

Do you advise on Microsoft 365 Government (GCC)?

Yes—eligibility and trade-offs for GCC vs. commercial tenants, with practical steps for identity, permissions, and data location. Decisions remain with your agency.

How do you handle ADA Title II web access needs?

We coordinate with your web team to plan toward WCAG 2.1 AA for city/district web and app content. We advise timelines and roles; we don’t certify compliance.

Can you work with our in-house staff?

Yes. Co-managed models set queues, maintenance windows, vendor liaison, and after-hours steps—documented to avoid surprises.

What about records and backups?

We review versioning, retention, and test-restore cadence so you can maintain continuity and support public records obligations. No guarantees; we document gaps and next steps.

Public Sector IT Support for Cities and Special Districts

Stable days for staff and field crews. Clear notes for council and board reviews.

We keep operations steady, coordinate vendors, and document what matters for audits and meetings. Remote first with on-site help when needed.

Talk With an Expert

Get a Quick Environment Review

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

Who We Serve

Fresno and Central Valley cities, special districts, JPAs, and local agencies.

Public works

Finance and clerk

Planning and building

Parks and recreation

Utilities and water

Small public safety teams

Not sure if you fit? We can run a quick environment review to confirm scope.

Talk With an Expert

Get a Quick Environment Review

The Problems We Tackle

Network hiccups across city hall and yards

Slow logins and unreliable Wi-Fi that waste time.

Email and phishing threats

Risk and lost hours from malicious mail.

Access and endpoint drift

Shared machines and field laptops that fall out of policy.

Backup and recovery uncertainty

Jobs pass, but restores are unclear when it counts.

Vendor changes and system cutovers

Permitting, finance, or utility tools that need a steady hand.

Records and review prep

Loose documentation that makes meetings harder than they need to be.

Outcome we aim for

Stable days. Fewer surprises. Clear next steps for upgrades and compliance tasks.

Talk With an Expert

Get a Quick Environment Review

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

What You Get with a Flexible Support Mix

No fixed plans. We design the mix with you. Remote first with on-site help when needed.

Monitoring and response

✅ 24×7 monitoring for endpoints, servers, and network gear
✅ Alert triage and clear communication
✅ After-hours path for time sensitive incidents

Security and controls

✅ Access control reviews and cleanup
✅ Email protection and phishing training
✅ Hardening guidance for firewalls and endpoints

Backup and recovery

✅ Backup job checks
✅ Recovery testing on a schedule you approve
✅ Clear runbooks for common scenarios

Sites, yards, and vendor work

✅ Cutover planning and support for line of business tools
✅ Vendor coordination for finance, permitting, GIS, and utility systems
✅ Documentation that reduces back and forth

vCIO planning

✅ Short planning cycles with clear priorities
✅ Budget guidance and timing tradeoffs
✅ Roadmaps tied to risk and cash flow

Talk With an Expert

Get a Quick Environment Review

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

How We Work

A simple four step path to steady days. Remote first with on-site help when needed.

Step 1: Review

We run a lightweight environment review, gather key facts, and align on priorities.

Step 2: Stabilize

We close obvious gaps, document the baseline, and set alert rules.

Step 3: Manage

We handle day to day tickets, monitor systems, and coordinate vendors.

Step 4: Report

You see what changed, what is next, and where we suggest more focus.

Talk With an Expert

Get a Quick Environment Review

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

Partner with Your Team. Practical Compliance. Fresno Based.

We slot in where you need support and keep communication clear. Vendor neutral, calm, and specific.

Pairing with in-house IT

✔️ We can take tickets and monitoring, or focus on projects
✔️ Vendor coordination for permitting, finance, GIS, and utility tools
✔️ Clear notes and handoffs in your system

Compliance advisory, plainly stated

✔️ Guidance aligned to NIST practices
✔️ CJIS aware controls where needed
✔️ Records retention considerations for IT systems
✔️ We help document gaps and next steps. We do not certify compliance.

Local proof cues

Fresno based team that supports Central Valley agencies

Vendor neutral guidance with practical examples

Clear updates in plain language

Talk With an Expert

Get a Quick Environment Review

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

Start Here

Tell us a bit about your environment and the best way to reach you.

or call (559) 432-7770

Thanks. We reply within one business day. If this is time sensitive, check the box and we will follow the after-hours path if needed.

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

Related Services for Public Agencies

These pages go deeper on common mixes we provide for Fresno city, county, and special-district teams. Vendor-neutral, practical, and built to fit your procurement and records needs.

Managed IT Services

Day-to-day support for departments and field crews with a right-sized, documented support mix.

Network Security

NIST-informed basics that fit your risk: MFA, device hardening, least-privilege access, and clear change steps.

Data Backup & Recovery

Versioned backups for servers and M365/Google, scheduled tests, and simple restore runbooks your staff can follow.

Cloud Solutions

M365 GCC or Google Workspace setup, secure file sharing, and email hygiene tuned for boards, councils, and staff.

AI Automation

Straightforward form and approval workflows that reduce re-keying and speed internal routing, with audit trails.

Vendor-neutral. Remote first with on-site help when a visit shortens downtime or risk.

Questions About Public Sector IT Support

Short answers in plain language. If you need more detail, we can cover it on a quick call.

How is your support mix different from fixed plans?

We build scope around your needs and seasonality. You keep control. We review scope as your environment changes.

Can you work with our internal IT team?

Yes. We can take tickets and monitoring, or focus on projects and vendor coordination. We fit into your workflow.

Do you provide on-site help for facilities and yards?

Yes. We are remote first and can schedule on-site visits when needed in Fresno and the Central Valley.

How do you manage scope and cost control?

We set clear scope, priorities, and change notes. You approve adjustments before we proceed.

What does onboarding look like?

We start with a quick environment review. We document access, backups, and alert paths. We share a short plan for the first 30 days.

Can you help with NIST and CJIS related tasks?

We advise on controls, document gaps, and support remediation work. We do not certify compliance.

Can you coordinate with our software and network vendors?

Yes. We plan changes, schedule cutovers, and keep notes so everyone stays aligned.

What if we have an incident after hours?

Use the after-hours process. We will respond per the path we agree on during onboarding.

Talk With an Expert

Get a Quick Environment Review

Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents can use our after-hours process.

Public Sector IT Support for Cities and Special Districts

Stable days for staff and field crews. Clear notes for council and board reviews.

Who We Serve

Public works

Finance and clerk

Planning and building

Parks and recreation

Utilities and water

Small public safety teams

The Problems We Tackle

Network hiccups across city hall and yards

Email and phishing threats

Access and endpoint drift

Backup and recovery uncertainty

Vendor changes and system cutovers

Records and review prep

Outcome we aim for

What You Get with a Flexible Support Mix

Monitoring and response

Security and controls

Backup and recovery

Sites, yards, and vendor work

vCIO planning

How We Work

Step 1: Review

Step 2: Stabilize

Step 3: Manage

Step 4: Report

Partner with Your Team. Practical Compliance. Fresno Based.

Pairing with in-house IT

Compliance advisory, plainly stated

Local proof cues

Start Here

Related Services for Public Agencies

Managed IT Services

Network Security

Data Backup & Recovery

Cloud Solutions

AI Automation

Questions About Public Sector IT Support

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