Who owns Microsoft 365 backups?

Under the shared-responsibility model, you own your data and backup strategy. Microsoft maintains service availability, while retention and recoverability remain your responsibility. We advise on retention options, third-party backup, and document gaps.

What happens during onboarding?

We perform a Quick Environment Review covering workloads, retention, and identity. We define recovery objectives, select appropriate tooling, schedule a test restore, and document roles and escalation paths.

How do you handle response times and after-hours issues?

Support is remote-first, with on-site scheduled when it shortens downtime. Response expectations and routing are defined during onboarding. We avoid guarantees and document business-hour and after-hours procedures.

Can you co-manage backups with our internal IT?

Yes. Runbooks define who requests, approves, and executes restores. Maintenance windows and change control are documented so internal and external teams coordinate cleanly.

Do you certify HIPAA or PCI compliance?

We do not certify compliance. We advise on controls, document gaps, and coordinate with your auditor or legal counsel as needed.

Data Backup & Recovery Services for Fresno Businesses

Practical backups, verified restores, and recovery plans built around how your business actually runs; remote-first, on-site when it helps.

In plain terms, we help you:

✔️ Get systems back fast, without panic
✔️ Know your real recovery window
✔️ Avoid surprises during an outage

We design backup and recovery around how your business actually runs, not around a template.

That means:

✔️ Restore testing you can verify
✔️ Hybrid backups for speed and resilience
✔️ Ransomware protection that assumes mistakes happen

Before anything is installed, we review your environment, bandwidth, and change rate so expectations are realistic and documented.

Design My Support Mix

15-minute review. Clear action items in 24–48 hours. No obligation.

or Call (559) 432-7770

Remote-first. On-site if it adds value.
Mon–Fri, 8am–5pm PT. Fresno-based team.

Backup That Actually Gets You Back to Work

Designed for Fresno SMBs who don’t want surprises when something breaks.

We focus on restore speed, ransomware resilience, and clear recovery expectations: no plans, no fluff, just a support mix that fits your environment.

In plain terms, this means:

✔️ You can restore the entire system, not pieces
✔️ Ransomware can’t encrypt your backups
✔️ Recovery timelines are tested, not guessed

Restore the Whole Environment

Full-System, App-Aware Backups

Files, apps, and system state, so you’re not rebuilding from fragments.

Built for Ransomware Reality

Immutable, Versioned Copies

Backups attackers can’t alter, delete, or encrypt.

Fast When It Matters

Hybrid Recovery: On-Site + Cloud

Local speed for common failures. Cloud resilience for worst-case days.

Confidence, Not Guesswork

Automated, Monitored, Reported

Scheduled backups with alerts and simple restore reports you can actually read.

Scope adjusts to your data size, bandwidth, and business risk tolerance.

Trust & Compliance (Short, Grounded)

HIPAA-Ready by Design (When Required)

Encryption at rest and in transit, access controls, audit trails. We help document gaps and safeguards, no blanket claims.

Design My Backup Support Mix

Get a Quick Environment Review

15-minute review • Clear next steps in 24–48 hours • Mon–Fri, 8–5 PT

Backup That Holds Up on a Bad Day

When something goes wrong, recovery follows a clear plan: not guesswork.

Most backup failures don’t happen because data wasn’t copied: they happen because recovery was never tested, timelines were unclear, or the setup didn’t match the business.

We design backup around how your team actually works, then verify recovery before there’s pressure.

Here’s how this works in practice:

✔️ We adjust storage and retention as your business changes
✔️ We define what needs fast recovery—and what doesn’t
✔️ We test restores and document expectations

Plan Before the Problem

Recovery Expectations First

We define realistic RPO/RTO targets based on your operations, not templates.

Verify, Don’t Assume

Scheduled Restore Testing

Restore tests run on a cadence, with short summaries you can reference or share.

Adjust as You Grow

Flexible, Environment-Fit Design

Storage, bandwidth, and retention evolve with your systems; not locked plans.

Scope and cadence adapt as systems, data volume, and risk change.

Security & Compliance, When It Applies

Encryption, access controls, audit trails, and documentation support for regulated environments. We help you understand gaps—no blanket claims.

Design My Backup Support Mix

Get a Quick Environment Review

15-minute review • Clear action items in 24–48 hours • Mon–Fri, 8–5 PT

Know If You Can Restore, Before It Matters.

Book a 15-Minute Backup Health Check

A quick review to confirm what’s protected, what’s at risk, and what to fix next. No plans. No pressure.

✔️ Confirm what can be restored today
✔️ Identify gaps that matter most
✔️ Get 2–4 clear next steps in writing

prefer to call? (559) 432-7770

15 minutes. Zoom or phone. Summary in 24–48 business hours.

Monday–Friday, 8am–5pm PT. Fresno-based team.

Backup & Recovery: Straight Answers

What we protect, where data lives, and how restore really works: so you can decide with confidence.

What exactly do you back up: files, apps, or full systems?

We design backups around what would hurt most to lose.

That usually includes:

✔️ Full systems (OS, apps, settings, and data)
✔️ File servers and shared drives
✔️ Microsoft 365 and cloud platforms
✔️ Line-of-business apps like EHR/EMR or accounting systems

During the review, we confirm what’s critical and make sure restores match real-world needs — not just checkboxes.

Are your backups HIPAA-ready?

Yes, when required.

We use encrypted backups, access controls, audit logging, and documentation aligned with HIPAA expectations.

If you’re in healthcare (or adjacent), we review compliance needs upfront and document controls clearly.

No blanket claims. Just what applies to your environment.

Where is my data stored?

Most setups use a hybrid model:

✔️ A local copy for fast restores
✔️ An off-site or cloud copy for resilience

Locations depend on your requirements, data sensitivity, and recovery goals.

We review and confirm this with you — nothing is hidden or assumed.

How quickly can you restore if something goes wrong?

It depends on the system and scope, and we’re upfront about that.

During the health check, we estimate realistic recovery times and test restores where possible.

Our goal is to get critical systems back within hours when the environment supports it, not days.

What matters most is proving it before there’s a problem.

Do I need to manually start backups or restores?

No.

Backups run automatically, are monitored continuously, and alert us if something fails.

If a restore is needed, we guide or handle it, depending on the situation and agreement.

You’re not left guessing or clicking through tools alone.

Can ransomware encrypt my backups too?

We design backups to reduce that risk.

This includes:

✔️ Immutable copies that can’t be altered
✔️ Versioning to roll back clean data
✔️ Separation from day-to-day credentials

No system is magic, but this approach dramatically improves recovery outcomes.

Does this work outside of healthcare?

Yes.

We support professional services, construction, hospitality, nonprofits, and other Fresno-area SMBs with similar backup and recovery needs.

The tools are flexible, the design is always tailored.

What’s included in the Backup Health Check?

A short, focused review that covers:

✔️ What’s currently protected (and what’s not)
✔️ Where backups live
✔️ Estimated recovery times
✔️ The top 2–4 improvements that matter most

You’ll get clear next steps, usually within 24–48 business hours.

No obligation. No pressure.

Book a 15-Minute Backup Health Check

or call us (559) 432-7770

Local Fresno support, Monday–Friday, 8am–5pm PT. Emergency response options available by agreement.

Data Backup & Recovery Services for Fresno Businesses

Backup That Actually Gets You Back to Work

Full-System, App-Aware Backups

Immutable, Versioned Copies

Hybrid Recovery: On-Site + Cloud

Automated, Monitored, Reported

HIPAA-Ready by Design (When Required)

Backup That Holds Up on a Bad Day

Recovery Expectations First

Scheduled Restore Testing

Flexible, Environment-Fit Design

Security & Compliance, When It Applies

Know If You Can Restore, Before It Matters.

Book a 15-Minute Backup Health Check

Backup & Recovery: Straight Answers

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