Do you offer tiers or plans?

We avoid one-size-fits-all tiers. We design a custom support mix for your environment and priorities.

How do you handle response times?

We operate remote-first and schedule on-site when it shortens downtime. Response approach is set during onboarding; we avoid guarantees.

What happens during onboarding?

We document your environment, align scope, confirm communications, and map priorities with your vCIO so day-one support is clear.

Can you co-manage with our internal IT?

Yes. We define runbooks, ticket routing, and maintenance windows so internal and external teams coordinate cleanly.

Do you certify HIPAA or PCI?

We don’t certify compliance. We advise on controls, document gaps, and coordinate with your auditor or counsel as needed.

Managed IT Services, Designed Around How You Work

We design a support mix that fits your tools, team, and budget: then adjust it as your business changes.

✔️ Choose only what you need
✔️ Works with or without in-house IT
✔️ Clear scope, easy to adjust

Design My Support Mix

Takes about 15 minutes. No obligation.

Schedule a 30-Minute vCIO Review

A practical conversation, not a sales pitch.

Fresno-based support for healthcare, retail, agriculture, real estate, and growing SMBs. Business hours: Monday–Friday, 8–5.

A Managed IT Support Mix That Fits How You Actually Work

We start with your reality: tools, people, pace, and then build support that stays flexible as you grow.

Step 1: Quick Snapshot

A two-minute starting point

Answer a few questions about your environment and priorities.

Just enough context to avoid guessing.

No disruption. No prep. No sales script.

Step 2: Baseline Health Check

We look for what usually gets missed

We review access, backups, patching, and security posture at a high level.

No agents. No deep scans. No heavy lift.

Outcome framing:

✔️ Blind spots surfaced early
✔️ Risks prioritized by impact
✔️ Clear “fix now vs later”

Step 3: Build the Support Mix (You Choose)

Pick what you want handled, and what you don’t

You decide what stays in-house and what we own day-to-day.
Everything is itemized so scope is clear.

Outcome framing:

✔️ No bundled fluff
✔️ Easy to adjust over time
✔️ Predictable monthly support

Step 4: Review Together

Agree on next steps, then move calmly

We walk through the mix, align on priorities, and set expectations.

Scaling up later is straightforward.

Outcome framing:

✔️ No surprises
✔️ No lock-ins
✔️ Just a clean starting point

Design My Support Mix

Talk With an Expert (No Obligation)

We’ll review your environment and suggest a practical starting point.

Support Coverage: Only What You Need

Add or remove pieces as your business changes.

Keep Work Moving

Monitoring, patching, and asset care

Single help channel for users

On-site support when it helps

Protect What Matters

Endpoint protection and MFA guidance

Backups, recovery, and test restores

Network and Wi-Fi oversight

Stay Audit-Ready

Email, cloud, and Microsoft 365 management

Compliance logging and audit prep

Security reviews with action items

Plan Ahead

Projects scoped separately

vCIO guidance on request

Clear priorities as you grow

What You Can Expect

No noise. No hard sell. Just steady progress.

Clear scope with line-item transparency

Practical security layers that work together

Fresno-based team, plain English, real accountability

Remote-first support, on-site when needed

Monday–Friday, 8am–5pm

Design My Support Mix

Talk With an Expert (No Obligation)

We’ll review your environment and suggest a practical starting point.

Design a Support Mix That Fits How You Actually Work

A short review, clear scope, and a practical starting point.
Remote-first. On-site when it matters. Monday–Friday, 8–5.

✔️ We learn how your business runs
✔️ We recommend only what you need
✔️ You decide what stays in-house

Imagine a normal day where systems stay up, backups are tested, and issues are handled without interrupting your team. No chasing vendors. No guessing what’s covered. Just steady, predictable support that adapts as your business changes.

Talk With an Expert (No Obligation)

We’ll follow up during business hours and share clear next steps.
No pressure. No long-term commitment required to start.

We review your environment and recommend a practical path that fits your pace and budget.

Straight Answers Before You Decide

Clear scope. No tiers. No pressure. Just how this works.

How is this different from fixed plans?

We don’t sell tiers. We build a support mix around your tools, team, and budget, then adjust it as your needs change.

Can you work with our in-house IT person?

Yes. We often support internal IT by handling monitoring, documentation, security layers, or overflow work—whatever lightens the load.

Do you offer on-site support?

Yes, when needed. We’re remote-first for speed, with on-site support available across the Fresno area during business hours.

How do we control scope and cost?

Everything is clearly scoped and itemized. You can add or remove coverage as your business changes—no surprises.

Can you help with HIPAA or SOC 2?

We support HIPAA-ready and compliance-focused environments by implementing controls, logging, and documentation. Final compliance decisions always stay with you.

What does onboarding look like?

We start with a lightweight review, align on priorities, and phase improvements so nothing disrupts your team.

Are we locked into long contracts?

We prefer long-term relationships, not long-term pressure. Commitments are discussed clearly before anything begins.

How do we get started?

Start with a short conversation. We’ll review your environment and suggest a practical next step.

You don’t need to decide everything today.

You just need a clear starting point.

✔️ Short review
✔️ Plain-English recommendations
✔️ Adjust as you go

Design My Support Mix

Talk With an expert (No Obligation)

Managed IT Services, Designed Around How You Work

A Managed IT Support Mix That Fits How You Actually Work

Step 1: Quick Snapshot

Step 2: Baseline Health Check

Step 3: Build the Support Mix (You Choose)

Step 4: Review Together

Support Coverage: Only What You Need

Keep Work Moving

Protect What Matters

Stay Audit-Ready

Plan Ahead

What You Can Expect

Design a Support Mix That Fits How You Actually Work

Straight Answers Before You Decide

You don’t need to decide everything today.

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