Business hours Monday through Friday from 8am to 5pm. Urgent incidents can use our after-hours process.
FSMA and SQF aware • OT and IT segmentation • Encrypted backups with test logs
What We Stabilize for Ag and Food Processing
We design a support mix around your lines, people, and vendors. The goal is steady production and clear next steps when something slips.
Proactive Monitoring for Peak Times
Alerting, patching, and tune ups that match harvest, packaging, and shipping windows. Tickets flow to our team during business hours with an after-hours process for urgent incidents.
Business hours Monday through Friday from 8am to 5pm. Urgent incidents use our after-hours process listed in your agreement.
How It Works. Practical IT for Ag and Food Processing
Fast fixes. No drama. Here is how we steady your tech without getting in your way.
Step 1. Quick Risk and Systems Review
We look at field to plant details. Network, cloud, compliance, and process control touchpoints. The goal is to spot the likely gaps before they stall work.
Step 2. Custom Plan for Your Season
We shape a plan around pace, connectivity, and regulatory needs. Clear roles for OT and IT. Simple changes first. No cookie cutters.
Step 3. Seamless Rollout and Ongoing Support
We schedule changes in low-traffic windows. We monitor and maintain so things stay predictable during peak and after.
FSMA and SQF aware. NIST informed controls. OT and IT friendly. We advise and document gaps. We do not certify compliance.
Keep Your Harvest on Track
Minimize downtime and keep operations flowing with practical support.
✅ Business hours Monday through Friday from 8am to 5pm. ✅ Time-sensitive incidents can use our after-hours process in your agreement. ✅ We will follow up quickly. No spam. No auto dialers.
Related Services for Ag & Food Processing
These pages go deeper on common mixes we provide for growers, packers, and food plants across the Central Valley.
Managed IT for Fresno operations
Day-to-day support with a right-sized mix for plants, yards, and office teams.
Network security that fits your risk
MFA, EDR, and clear logging to protect OT and office networks without slowing the floor.
Data backup and recovery
Backups for WMS/ERP, weigh-scale PCs, and file shares with tested recovery steps.
Cloud solutions for seasonal scale
Email, file access, and app hosting that expand for harvest and contract in the off-season.
Emergency IT support
Time-sensitive help for outages, label and scale issues, or internet failures, with documented next steps.
Vendor-neutral. Remote first with on-site help when needed.
Ag and Food Processing IT. Straight Answers
Short, practical answers now. If you need more, talk with a Fresno expert.
Connectivity & Uptime
Can you support both our office and processing facilities?
Yes. We manage hybrid setups across office apps, plant networks, and OT gear that keeps lines moving. Both sides stay connected and secure without extra complexity. Get a Quick Plant Review
How do you reduce downtime during harvest and production windows?
We tune monitoring and response to your schedule. Changes are planned in low-traffic windows with a simple rollback path. Staff get a short checklist for the top issues.
Q3. What if connectivity is unreliable in fields or remote sites?
We survey, adjust channel and power plans, and add LTE or 5G failover where it helps. Your team can see which path is active.
Systems & Integrations
Are your services compatible with ag software and IoT systems?
We work with ERPs, WMS, PLC and SCADA, RFID and scales, and common plant and warehouse tools. If a tool is proprietary, we coordinate with the vendor. List Your Key Systems
Can you connect equipment data to dashboards or ERP?
Yes. We map data flows, segment the network, and set the least-privilege access needed for reporting.
Security & Compliance
What protects shipping records and compliance documents?
Role-based access, MFA, segmentation between office, plant, and OT, encryption in transit and at rest, immutability for critical logs, and tested restores. Request a Security Review
Q7. Can you help with FSMA, HACCP, and SQF requirements?
We are FSMA and SQF aware. We advise on controls, logging, and traceability, and we document gaps. We do not certify compliance.
Support & Engagement
Can you help us scale during peak or expansion?
Yes. We plan capacity before the season, deploy temporary networks when needed, and right size once demand levels out.
We already have IT. Will you co-manage?
Yes. We keep roles clear with in-house IT and controls vendors. We own what we manage and coordinate clean handoffs.
What does getting started look like?
Start with a quick review. Share read-only details, align on scope, and pilot a small slice before broader rollout.
Business hours Monday through Friday from 8am to 5pm. Time-sensitive incidents use our after-hours process listed in your agreement.
